PRIVACY POLICY

Provero Performance and Rehab
Effective Date: January 11, 2026

1. Introduction

Provero Performance and Rehab (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information you provide when you visit our website or communicate with us.

By using this website, you consent to the practices described in this Privacy Policy.

2. Information We Collect

Personal Information

When you submit a form or contact us through our website, we may collect personal information including:

  • First name

  • Last name

  • Email address

  • Phone number

  • Message content or reason for inquiry

You voluntarily provide this information when expressing interest in our performance training, fitness, or rehabilitation services.

Non-Personal Information

Our website may collect limited non-personal information automatically through essential website functionality, such as:

  • Browser type

  • Device type

  • General usage data required for site operation

This information does not identify you personally.

3. How We Collect Information

Information is collected when you:

  • Submit a contact or interest form on our website

  • Communicate with us via email, phone, or text

Our website is hosted on Squarespace, and form submissions are connected to GoHighLevel, our customer relationship management (CRM) platform.

4. How We Use Your Information

We use your information to:

  • Respond to inquiries and requests

  • Communicate with you about our services

  • Provide performance, fitness, or rehabilitation-related information

  • Maintain internal records related to inquiries and client communication

We do not sell your personal information.

5. Text Messaging and Communications

If you provide your phone number, you consent to receiving phone calls or text messages from Provero Performance and Rehab related to your inquiry or services.

  • Messages are currently sent personally and are not automated

  • Communication methods may change as our business grows

  • Standard message and data rates may apply depending on your mobile carrier

You may request to stop communications at any time.

6. Cookies and Website Technology

Our website uses essential cookies only, which are required for basic site functionality and performance through Squarespace.

We do not use:

  • Marketing or advertising cookies

  • Tracking pixels

  • Google Analytics

  • Behavioral advertising tools

You can adjust your browser settings to refuse cookies, though this may affect website functionality.

7. Sharing of Information

We share personal information only with trusted service providers necessary to operate our website and communications, including:

  • Squarespace (website hosting)

  • GoHighLevel (CRM and communication management)

These providers are permitted to use your information only to perform services on our behalf and are required to protect it.

8. Data Retention

We retain personal information only as long as necessary to:

  • Respond to inquiries

  • Provide services

  • Maintain appropriate business records

Unless a longer retention period is required or permitted by law.

9. Data Security

We use reasonable administrative and technical safeguards to protect your personal information. While no method of transmission or storage is completely secure, we take appropriate steps to reduce the risk of unauthorized access or disclosure.

10. Your Privacy Rights

You may request to:

  • Access the personal information we have about you

  • Correct inaccurate information

  • Request deletion of your personal information

To make a request, contact us at:
📧 info@proveroperformance.com

We will respond to reasonable requests within a timely manner and may need to verify your identity before fulfilling certain requests.

11. Children’s Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children.

12. External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

14. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Provero Performance and Rehab
📧 info@proveroperformance.com